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Aftermarket Business Implements New Sales System to Strengthen SalesJuly 11, 2018Press Release

Standardized service system to enhance customer satisfaction

NTN Corporation (hereafter, NTN) integrated its aftermarket business sales offices in Japan with NTN Bearing Service Co., Ltd. (hereafter, NBS), its consolidated subsidiary, in April this year with the aim of strengthening sales in the aftermarket business in Japan. Accordingly, the company name NTN Bearing Service Co., Ltd. was changed to NTN Sales Japan Corporation (hereafter, NSJ)*.

Sales in the aftermarket business in Japan had been covered by two contacts, NTN sales offices and NBS until now. With this business integration, the contact point for sales will be covered solely by NSJ to better consolidate information as well as identify customer requirements faster and more accurately to provide a quicker business response.

Under the new system, regions with numerous contacts will be consolidated into a single contact point, with 3 regional offices, 7 branches and 6 sales offices serving as contact points for customers around all of Japan. Integrating to the new service system allows for an increase in visits to customers, as well as more accurate response to technology and production to help further strengthen relationships with customers. Technical services will be covered by the NTN Industrial Business Headquarters for sales engineering as before, while the aftermarket engineering department of the Aftermarket Business Headquarters will continue to cover areas such as exhibitions and mobile training units. The 15 existing warehouses located around Japan will continue being used to cover logistics services.

NTN is focusing efforts on becoming more competitive in the aftermarket business market by strengthening its sales system and collaboration with distributors, and delivering high-quality services. Integrating the best strengths of regional offices, which excel at maintaining brand power and development activities, and NBS, which provides superior speed and response with attention to detail, will help NTN set its sights higher and further improve its services for customers.

* April 4, 2018 press release
Integration of the Domestic Aftermarket Business and Name Change of NTN Bearing Service Corporation

NTN Sales Japan Corporation Overview

Company name NTN Sales Japan Corporation
Capital 480 million yen
Head office Taiyo Seimei Shinagawa Bldg. 24F, 2-16 2-chome, Konan, Minato-ku, Tokyo
Sales offices Sapporo, Sendai, Utsunomiya, Tokyo, Sagamihara, Numazu, Hamamatsu, Nagoya, Osaka, Kanazawa, Kurashiki, Hiroshima, Kitakyushu, Fukuoka
Logistics centers 15 around Japan
Line of business Sales of bearings and related components

New Organizational Structure

Sales Sites

<East Japan Regional Office>

Tokyo Branch

Taiyoseimei Shinagawa Bldg. 24F, 2-16-2 Kounan, Minato-ku, Tokyo 108-0075, Japan

Phone : +81-3-5780-7903 / Fax : +81-3-5780-7899

Tokyo Branch - Utsunomiya Sales Office

Utsunomiya TD Bldg. 4F, 1-1-11 Babadori, Utsunomiya-shi, Tochigi 320-0026, Japan

Phone : +81-28-333-9025 / Fax : +81-28-333-9020

Sagamihara Branch

Central Bldg. 2F, 3-14-7 Chuo, Chuo-ku, Sagamihara-shi, Kanagawa 252-0239, Japan

Phone : +81-42-757-1011 / Fax : +81-42-758-2150

Sagamihara Branch - Numazu Sales Office

Nissei Star Bldg. 3F, 3-8-23 Otemachi Numazu-shi, Shizuoka 410-0801, Japan

Phone : +81-55-962-7573 / Fax : +81-55-951-6427

Hokkaido Branch

2-2-37 Kikusuikujo, Shiraishi-ku, Sapporo-shi, Hokkaido 003-0809, Japan

Phone : +81-11-822-8820 / Fax : +81-11-822-8835

Tohoku Branch

Taiyo Seimei Sendaieki-kita Bldg. 7F, 1-12-30 Honcho, Aoba-ku, Sendai-shi, Miyagi 980-0014, Japan

Phone : +81-22-262-6201 / Fax : +81-22-262-6205

<Central Japan Regional Office>

Central Japan Regional Office

Nagoyanishiki Front Tower Bldg. 11F, 2-3-4 Nishiki, Naka-ku, Nagoya-shi, Aichi 460-0003, Japan

Phone : +81-52-222-3328 / Fax : +81-52-222-3341

Central Japan Regional Office - Hamamatsu Sales Office

Hamamatsu Daiichiseimei Nittsu Bldg. 7F, 110-5 Itaya-machi, Naka-ku, Hamamatsu-shi, Shizuoka 430-0928, Japan

Phone : +81-53-454-2800 / Fax : +81-53-454-2589

<West Japan Regional Office>

Osaka Branch

1-3-17 Kyomachibori, Nishi-ku, Osaka-shi, Osaka 550-0003, Japan

Phone : +81-6-6449-6706 / Fax : +81-6-6448-7296

Osaka Branch - Hokuriku Sales Office

Kanazawa No. 2 Bldg. 4F, 1-1-35 Hirooka, Kanazawa-shi, Ishikawa 920-0031, Japan

Phone : +81-76-263-8673 / Fax : +81-76-263-8628

Osaka Branch - Mizushima Sales Office

Kurashiki Arc Square 3F, 2-4-6 Showa, Kurashiki-shi, Okayama 710-0057, Japan

Phone : +81-86-425-6311 / Fax : +81-86-425-6322

Hiroshima Branch

Abas Hiroshima 7F, 1-2-19, Matoba-cho, Minami-ku, Hiroshima 732-0824, Japan

Phone : +81-82-568-1472 / Fax : +81-82-568-5913

Kyushu Branch

Kamiyo Hakata Bldg. 11F, 1-2-5 Hakataekimae, Hakata-ku, Fukuoka-shi, Fukuoka 812-0011, Japan

Phone : +81-92-292-3806 / Fax : +81-92-292-3808

Kyushu Branch - Kitakyushu Sales Office

Kokuraekimae Okuda Bldg. 7F, 1-1-7 Komemachi, Kokurakita-ku, Kitakyushu-shi, Fukuoka 802-0003, Japan

Phone : +81-93-513-3188 / Fax : +81-93-513-3190

* Information current as of June 30, 2018. For the latest information on each site, check the following link.

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