CSR Management

We have established the CSR policy in the spirit of our corporate philosophy. We define CSR as

• ・Engaging in corporate activities that incorporate concern for the environment and initiatives to ensure social fairness and contribution to the community
• ・Fulfilling the duty of accountability to stakeholders
• ・Working to improve corporate activities not only in the economic aspect, but also in the environmental and social aspects.

We have established the CSR Headquarters to strengthen our groupwide CSR activities.

Also, we have established the Sustainability Committee as an advisory body for sustainability activities. We are studying initiatives related to the Group's sustainability activities, such as identifying materiality and setting targets for achieving the SDGs, and have developed a structure for incorporating such initiatives into our business activities.

We endorsed the United Nations Global Compact (an international initiative for developing a global framework for sustainable worldwide growth) in 2015. Under the UN Global Compact, we support ten principles in the four areas of human rights, labour, environment, and anti-corruption. We also proactively participate in the Kansai subcommittee, which is established by the UN Global Compact, as a facilitator to realize sustainable society through business activities.

■UN Global Compact

■The Ten Principles of the UN Global Compact

Enhancement of corporate value

Today, companies are required to produce not only business results (economic value) but they are also required to be a presence needed by society (social value). If a company is not necessary for society, growth of the company cannot be expected. In order for us to continue to be a company needed by society, it is necessary for us to face social issues and aim to realize a sustainable society by practicing our corporate philosophy.
In 2018, we established the corporate philosophy code of conduct "NTN SPIRIT" in order to instill our corporate philosophy, and NTN SPIRIT clearly stipulates the attitudes and actions we want each and every employee to pursue. We have divided the process of instillation into three steps: "recognition," "empathy and understanding" and "practice." We are pursuing measures that lead to the implementation of those three steps.

■Spreading Phase Map of Corporate Philosophy

Putting your thoughts into words; To each person's SPIRIT

We issued the Japanese and English versions of NTN SPIRIT BOOK in order to make our corporate philosophy system and its code of conduct "NTN SPIRIT" widely known to all employees working in the Group in 2018. In 2019, voluntary activities aimed at disseminating our corporate philosophy were extended to other countries, and overseas employees (Canada and France) have taken the lead in creating the French version of the "NTN SPIRIT BOOK". This booklet encourages all employees to carry out the corporate philosophy with their dreams and goals in mind in order to realize a "NAMERAKA Society."

■NTN SPIRIT BOOK

Corporate Philosophy Dialogs spreading to each business site

We hold Corporate Philosophy Dialogs as a venue for interactive communications in order to help employees not only learn about the corporate philosophy system and NTN SPIRIT but also deepen their empathy and understanding for the system and spirit so that employees can express such concepts by using their own words.
In the fiscal year ending March 2021, we distributed self-learning materials aimed at having employees think about the connection between their own work and the corporate philosophy and put the corporate philosophy into practice. In addition, in order to prevent the spread of the new coronavirus (COVID-19), we tried to make the conventional face-to-face workshop online and held a workshop at our overseas office (Thailand). At the workshop, employees talked in their native language to deepen their understanding of the NTN SPIRIT and share their values.

■Workshop held in Thailand

What it means to practice the corporate philosophy

We see our corporate philosophy as a common value that strongly connects each and every employee, not as words on paper. With this common value in mind, we aim to become a "presence needed by society."
The NTN PROUD AWARD was established as an "opportunity to practice our corporate philosophy" in 2018, when we celebrated our 100th anniversary, with that year being regarded as an excellent opportunity to drive forward transformation for the next 100 years.
The 3rd NTN PROUD AWARD was scheduled to be held in 2020, but it has been postponed due to the spread of the new coronavirus.

■2nd NTN PROUD AWARD ceremony in 2019

Four Award Categories based on the Corporate Philosophy

Employees are allowed to organize their team members on their own, and freely set themes they are interested in. In addition, by letting employees participate in four award divisions based on our corporate philosophy, we are strengthening the realization of our philosophy and the linkage between our philosophy and themes.
Participants in the NTN PROUD AWARD have expressed opinions such as "through our own thoughts and actions, we have started to implement our daily tasks proactively" and "because the team consists of members from various departments, the interaction has been deepened, causing a positive effect on our daily work."

■Four Award Categories Based on the Corporate Philosophy

Evaluation criteria based on NTN SPIRIT

The activities of each team are evaluated based on three credos (Challenge, Collaboration, and Commitment) that are included in NTN SPIRIT. One of the characteristics of this process is to approve and praise teams, in terms of not just results but also processes. Participants commented, "By knowing the processes in case examples from other companies, we were able to incorporate them into our own business activities, boosting our motivation," and "With ‘Challenge' incorporated in the evaluation criteria, we were able to overcome our inclination to follow precedents."

■Criteria based on NTN SPIRIT