CSR Management

We have established the CSR policy in the spirit of our corporate philosophy. We define CSR as:

• ・Engaging in corporate activities that incorporate concern for the environment and initiatives to ensure social fairness and contribution to the community
• ・Fulfilling the duty of accountability to stakeholders
• ・Working to improve corporate activities not only in the economic aspect, but also in the environmental and social aspect.

In 2014, we established the CSR Headquarters to strengthen our groupwide CSR activities. Also, in May 2018, CSR Headquarters was re-organized and comprises four departments: Global Risk Management Department (handling risk management), Legal Department (handling compliance), Fair Trade Promoting Department (handling Antimonopoly Act), and Corporate Value Promotion Department (handling activities designed to help improve corporate value). Managers and staff in charge of CSR are appointed at domestic and overseas subsidiaries to plan and perform activities tailored to local needs and characteristics.

■ Corporate Philosophy System

Our three steps are Recognition, Empathy & Understanding, and Practice. Based on the Recognition, we continuously repeat steps of Empathy & Understanding and Practice.

Recognition

Issuance of NTN SPIRIT BOOK

The NTN SPIRIT BOOK was issued to raise all NTN Group employees'awareness of the framework of our corporate philosophy and the corporate philosophy code of conduct, NTN SPIRIT. This book encourages each employee to practice our corporate philosophy with his/her dream and goals to realize a smooth society. Also, we issued posters to promote awarenessraising activities in each business unit.

■ NTN SPIRIT BOOK

Empathy &
Understanding

Corporate Philosophy Dialog

Since 2017, we have held the Corporate Philosophy Dialog so that each employee will deepen their empathy and understanding for the corporate philosophy framework and the NTN SPIRIT, adopt them into each employee’s operation, and disseminate the idea in each office. Since the establishment of the NTN SPIRIT, we held the dialog for officers (in August 2018) and overseas executives (in October 2018). Also, the dialog was held for general managers of domestic divisions (from November 2018 to March 2019) at each business site.

Practice

NTN PROUD AWARD

The NTN PROUD AWARD has been held to encourage all NTN Group employees to "take on challenges for transformation." Four categories corresponding to basic values of corporate philosophy (the Field of Creation, Field of Service Solution, Field of Contribution to the Society, and Field of Globalization) are set and employees are encouraged to set topics and targets which link the corporate philosophy to their daily operations and to work to achieve them. The process and results of those activities are assessed in accordance with three credos of NTN SPIRIT, namely, Challenge, Collaboration, and Commitment. In 2018, 1,711 employees (164 teams) from domestic and overseas business sites participated in this event, and worked to put the corporate philosophy into practice through activities to achieve the targets. In 2019, NTN PROUD AWARD 2 is held as "an opportunity to practice our corporate philosophy," and each team is working to achieve its goals.