CSR Management

We have established the CSR(Corporate Social Responsibility) Policy in the spirit of our corporate philosophy. We define CSR as:
· Engaging in corporate activities that incorporate concern for the environment and initiatives to ensure fairness and contribute to the community
· Fulfilling the duty of accountability to stakeholders (such as customers, business partners, shareholders, employees, the environment, local communities, etc.)
· Working to improve corporate activities so that they go beyond economic activities and encompass the environment and community
In 2014, we established the CSR Headquarters to strengthen our group-wide CSR activities. Also, in May 2018, CSR Headquarters was re-organized and comprises four departments: Global Risk Management Department (handling risk management), Legal Department (handling compliance), Fair Trade Promoting Department (handling Antimonopoly Act), and Corporate Value Promotion Department (handling activities designed to help improve corporate value). The departments work with each other to implement a variety of CSR activities, while managers and other CSR staff in charge of CSR are appointed at domestic and overseas subsidiaries to plan and perform activities tailored to local needs and characteristics

Corporate philosophy awareness raising

Under "Our Vision" -the company's long-term vision- our goal is to establish "a company where its corporate philosophy is understood by all employees around the world and where all employees think and act for themselves." We intend to forge ahead with initiatives to raise awareness of the corporate philosophy. The three main initiatives carried out for the fiscal year ended March 31, 2018 are described below.

1. To improve the sympathy and understanding for the contents of the corporate philosophy, we held the Corporate Philosophy Dialog for the management and division heads who play leading roles in practicing the corporate philosophy.

2. We reviewed the framework of our corporate philosophy, and established "NTN Spirit" by incorporating some of the language, principles and motto relied on by local business units and subsidiaries. NTN Spirit is our corporate philosophy code of conduct that specifies the attitudes and actions all group employees should emulate. These activities were designed to give employees a better understanding of the corporate philosophy and help them implement it by relating it to their own work as they carry out their routine works.

3. We carried out the "NTN PROUD AWARD" to promote implementation of the corporate philosophy. This challenging project called for employees to set and work on achieving topics and targets linking the corporate philosophy to their routine work. Our corporate philosophy consists of MISSION (Reason for being) and VALUES (four basic values), and we set four categories corresponding to these basic values. 1,711 employees took part in 164 teams from domestic and overseas business sites. Both achievements and activity processes were considered when selecting the award winner.
We will continuously implement various activities for instilling the corporate philosophy.